Effective Date: July 1, 2026
Top Flight Performance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, website, mobile communications, and services.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following types of information:
Name
Email address
Phone number
Mailing address
Payment information
Emergency contact information
Athlete information relevant to training services
Communication preferences
Information related to text messaging opt-in and consent
Any information you voluntarily provide through forms, registrations, or communications with us
We use your information to:
Schedule training sessions and assessments
Process payments
Communicate regarding appointments and memberships
Send service updates and important account notifications
Respond to customer inquiries
Improve our programs and customer experience
Maintain business records
Comply with legal obligations
With your consent, we may also send text messages regarding appointments, scheduling, account updates, and promotional offers.
By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS messages from Top Flight Performance regarding appointments, reminders, account notifications, scheduling, and promotional communications, as applicable.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.
No mobile information, including mobile phone numbers, SMS opt-in data, or text messaging consent information, will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary with aggregators and providers of Text Message services to facilitate the delivery and administration of SMS communications.
We may share limited information with subcontractors and service providers that support our business operations, such as customer service providers, scheduling platforms, payment processors, and communications providers. However, text messaging opt-in data and consent will not be shared with such parties unless they are aggregators or providers of the Text Message services necessary to provide the SMS functionality.
Top Flight Performance does not sell, rent, or share your personal information with third parties or affiliates for marketing or promotional purposes.
We may share limited information with trusted subcontractors and service providers who assist us in operating our business, including:
Payment processing
Scheduling and appointment management
Customer service
Communications and messaging services
Website and technology support
Other operational support
These providers are permitted to access information only as necessary to perform services on our behalf and are expected to protect your information and use it only for the purposes for which it was provided.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All of the above categories exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission or electronic storage is completely secure, we strive to protect your information using commercially reasonable practices.
You may request to:
Access your personal information
Update or correct inaccurate information
Request deletion of your personal information where permitted by law
Opt out of marketing communications
Opt out of SMS communications by replying STOP
To exercise these rights, please contact us using the information below.
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience. You may disable cookies through your browser settings, although some website features may not function properly.
Our services are intended for athletes and families. When information is collected from minors, it is provided by or with the consent of a parent or legal guardian.
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Top Flight Performance
Email: topflightperformance1@gmail.com
Phone: 913-295-7930